Articles • Troubleshooting

DNS Troubleshooting Articles

Use these articles when something is broken and you need a step-by-step path to isolate the cause and verify the fix.

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Troubleshooting

What Is a Dangling CNAME?

Learn what a dangling CNAME is, why it can create subdomain takeover risk, what patterns to look for, and how to clean up stale aliases safely.

3 min read2026-04-05

Common Glue Record Problems: DNS Delegation Issues Explained

A troubleshooting guide to glue record issues, including in-bailiwick nameservers, missing glue, delegation mismatches, and how to fix DNS resolution failures.

4 min read2026-04-03

Common PTR Record Problems: Reverse DNS Issues Explained

A practical guide to PTR record problems, including missing reverse DNS, forward-confirmed reverse DNS, hostname issues, and how PTR impacts email deliverability.

5 min read2026-04-03

How to Check DKIM Selectors (Step-by-Step Guide)

Learn how to find and check DKIM selectors, query DNS correctly, and troubleshoot missing or invalid DKIM records with real examples.

4 min read2026-04-03

How to Check DNS Propagation (Step-by-Step Guide)

A practical step-by-step guide to checking DNS propagation, including what to compare, how TTL affects results, and how to interpret inconsistent answers.

4 min read2026-04-03

How to Check DNSSEC (Step-by-Step Guide)

A practical DNSSEC checking guide covering DNSKEY and DS records, signature validation, and how to verify the full DNSSEC chain of trust.

4 min read2026-04-03

How to Check MTA-STS (Step-by-Step Guide)

Learn how to validate MTA-STS using both the DNS TXT record and the hosted HTTPS policy file, including common issues and troubleshooting steps.

3 min read2026-04-03

How to Check Reverse DNS for Mail (Step-by-Step Guide)

A practical guide to checking reverse DNS for mail servers, including PTR records, forward confirmation (FCrDNS), and what good mail-related reverse DNS looks like.

4 min read2026-04-03

How to Check Whether an SPF Record Is Too Complex

A practical SPF troubleshooting guide covering recursive includes, DNS lookup limits, redirect behaviour, and how to simplify an overly complex SPF policy.

4 min read2026-04-03

How to Interpret DMARC Reports (Step-by-Step Guide)

A practical guide to interpreting DMARC reports, identifying legitimate senders, spotting spoofing, and deciding when to move toward enforcement.

4 min read2026-04-03

How to Publish BIMI (Step-by-Step Guide)

A practical guide to publishing BIMI, including record format, selector usage, logo requirements, and what to validate before rollout.

4 min read2026-04-03

How to Read Email Headers (With Examples)

Learn how to read email headers with real examples, including Authentication-Results, Received headers, Return-Path, and how to trace message flow.

4 min read2026-04-03

How to troubleshoot DMARC failures

A practical DMARC troubleshooting guide covering missing records, alignment problems, policy interpretation, and common causes of DMARC failure.

4 min read2026-04-03

How to troubleshoot MX record problems

A practical MX troubleshooting guide covering missing MX records, wrong targets, bad priorities, and how to verify mail routing during migrations.

4 min read2026-04-03

How to Troubleshoot SPF Failures: Complete Step-by-Step Guide

A comprehensive SPF troubleshooting guide covering missing records, multiple SPF issues, DNS lookup limits, includes, redirects, and how to fix SPF failures.

5 min read2026-04-03

When to use SPF flattening

Learn when SPF flattening may help, when it creates more operational risk than value, and what to review before using it in production.

3 min read2026-04-03

Why does a domain have multiple MX records?

Learn why multiple MX records are normal, how priority works, and what to check when a domain publishes more than one receiving mail host.

3 min read2026-04-03

Why does one hostname resolve to multiple IP addresses?

Learn why a single hostname may return multiple A or AAAA answers and how to interpret that in DNS and email troubleshooting.

3 min read2026-04-03